Refund Policy
Last updated 10-21-2026
The Free plan costs nothing. This policy is about Pro, which is billed monthly or yearly through Stripe.
When we refund
- Monthly plan: if you ask within 7 days of a charge, we refund that charge in full.
- Yearly plan: if you ask within 14 days of a charge (including a renewal), we refund that charge in full.
- Our mistakes: if we charged you in error, charged twice, or the Service was broken for a long stretch, we will make it right, even outside those windows.
After those windows, we don't refund the unused part of a period you have already paid for. You keep Pro until that period ends.
Cancel any time
Use the link in your Stripe receipt or Stripe's customer portal. Cancelling stops future charges. Your Pro plan continues until the end of the paid period unless you ask for a refund, in which case it ends when the refund is made.
How to ask
Contact ParkClosures.com by replying to any email we have sent you. Send the email address you used at checkout and, if you have it, the date of the charge. We aim to reply within a few business days.
How refunds are paid
Refunds go back to the original payment method through Stripe. Your bank decides how fast they appear, usually within 5 to 10 business days.
Questions? Contact ParkClosures.com by replying to any email we have sent you.